PRIVACY POLICY AND COOKIES OF "E-LOGISTICS" EOOD
Introduction
By presenting these policies, we aim to make it clear to you what information we collect about you, why and how we do it, what your rights are under the Data Protection Act (ЗЗЛД) and the General Data Protection Regulation (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL from 27 April 2016 year – GDPR).
Our ultimate goal is to protect our customers, to ensure transparency about the ways, according to which the personal data of the subjects are stored and processed and to ensure protection from the risks, related to a data breach.
If you check "I accept everything" you agree, that you provide your personal data voluntarily, that you have familiarized yourself with your rights under the GDPR and REGULATIONS (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL from 27 April 2016 year-GDPR and you give your consent for your personal data to be collected, processed, stored and transmitted to third parties for purposes, which we have listed below.
How we collect information about you?
Voluntary of you, when you provide us with your personal data:
when you create a profile on our websites, you provide us with personal information, including their names, phone number and email.
when you participate in games, contests or promotions of "E-LOGISTICS" EOOD
when you purchase items and goods from our online clothing store.
when you enter into rental agreements for premises with us;
when you enter into warehousing and commission agreements with us;
when you enter into contracts for logistics services with us;
when you enter into sales contracts with our participation.
Sometimes we collect information about you, monitoring your behavior on our sites.
For this purpose, we use Internet-standard approaches to track user behavior.
Sometimes, after Your express consent given through the Partner Tools, we may receive data from third parties, e.g. data from your social network account, like Facebook.
What information we collect and process, when you use our services?
When registering an account on our websites, we collect the following data:
Your names;
Username;
Password;
Mobile phone;
Email address;
City;
Physical address;
Data for correspondence with you;
Bank account number.
To all visitors, us and the providers of the tools we use, may collect the following data about you:
IP adress, from which you are making the visit;
Your browser identifier;
Your mobile device identifier;
Your identifier, which does not contain personal data;
History of your behavior - pages visited, time spent on them, purchased products and more;
Behavior towards the content of the site – navigation, used interface elements, dwell time;
Your searches;
Your comments.
For what purposes we process the information?
The information, that we collect and process for you may be used for the following purposes:
Normal functioning of our sites
This data is strictly necessary for the normal operation of our sites. Through them we can verify your identity as a registered user, to better show you the content, to load the site faster, to protect the sites and you from encroachments.
For contractual performance of our services
Some of our services require you to share personal data with us. We use them to be able to fulfill our contract with you.
This is where the data comes in, related to the identification of the user in connection with registration to use our service.
For personalization and profiling
We collect and process information about the use of our services to subsequently serve personalized advertising and/or content in another context, e.g. other sites and mobile applications, after a while.
For measuring
We collect information about your use of content and combine it with previously collected information, to measure, understand and record your use of our services.
This purpose does not include personalization and profiling.
To inform you about games and promotional offers of "E-LOGISTICS" EOOD
To fulfill this purpose, we collect your personal data, to inform you about our or third parties, our partners, initiatives, promotions, games, offers and more.
For all of the purposes described above, we may use third-party tools.
To process your personal data, including provision of competent authorities in the cases provided for by law and for the fulfillment of legal obligations of "E-LOGISTICS" EOOD, as well as for purposes, related to the fulfillment of the obligations of the parties under the contract
For planning purposes, reporting and statistics
For planning purposes, reporting and statistics means any operation of collection and processing of personal data, necessary for statistical research or for the preparation of statistical results, as well as for preparation, implementation and verification of plans and their results.
For Marketing purposes
To always send you up-to-date and useful information about our initiatives, we collect data such as an e-mail address or another way to contact you - Viber, Skype, Messenger account or one on another communication platform.
Who else has access to this information?
We sometimes disclose your personal information to third parties, including persons, located outside the European Union, in compliance with the requirements of the Regulation, such as:
Third parties, with which "E-LOGISTICS" EOOD has contractual legal relations for the use of collocation services;
Third parties, with whom "E-LOGISTICS" EOOD has contractual legal relations for the use of Virtual servers (VPS);
Third parties, providing services to improve the advertising targeting of the products and services of "E-LOGISTICS" EOOD
Industry recognized solution providers, publicly declared compliance with GDPR and e-privacy policies, like Google and Facebook. Consent also includes the placement and use of tagging unique depersonalized identifiers, including the use of cookies, localStorage or other suitable commonly accepted web technology;
Third parties, providing services to "E-LOGISTICS" EOOD as Accountants and accounting companies; Auditors and Audit Firms; Lawyers - lawyers, law firms and legal consultants; Notaries; Advertising and PR agencies; Companies engaged in systematic data administration.
What are your rights in relation to personal data??
Our priority is to inform you of your legal rights, and to ensure their compliance. You have the following rights, which should be observed when processing your personal data:
The right to withdraw your consent to the processing of your personal data at any time;
To request correction or addition of your data in case of inaccuracy by means of a written application, addressed to us;
Right of access to your personal data;
Right to restrict the processing of your personal data;
Right to object to the processing of your personal data;
The right to data portability;
Right to request erasure of your personal data, which are processed illegally or with a lost legal basis (consent withdrawn, original goal accomplished, for which they were collected, etc.);
Right to ask the Administrator of your personal data to notify the third parties, to which the Administrator has provided your data, in terms of correction, deletion or restriction of processing of personal data.
You have the right to appeal to the Personal Data Protection Commission.
When "E-LOGISTICS" can use your data, to contact you?
We may use the information you provide, to contact you about various matters such as:
to notify you of changes to our policies and current rules;
to answer you, when you contact us or to respond to your comment or complaint;
to invite you to participate in our surveys regarding the services of "E-LOGISTICS" EOOD ;
for marketing purposes;
to send you suitable offers for products and services of "E-LOGISTICS" EOOD ;
to inform you about games, contests or promotional offers of "E-LOGISTICS" EOOD;
How can I get, update and manage my personal data?
You can easily update and manage your information, by going to “Privacy Settings”.
If you mark "I accept everything" you agree to the above information, as you may change or withdraw your consents, by going to “Privacy Settings”. There you can review and manage the consents given and claim the fulfillment of the rights provided for in the GDPR.
Our websites use cookies. If you want to know more about the use of cookies on our websites and how to manage them, read our Cookie Policy carefully below.
What are cookies??
A cookie is a small file, containing data, which is stored in your device's web browser when you visit specific websites.
Why are cookies used??
They have different tasks, which generally make your use of our websites easier and more interactive.
For example, through cookies, we collect information about your visit and behavior on the site, so you don't have to provide it to us again, and again. In this way, we can recognize you when you next visit our websites and show you.
Cookies also help us understand how you use our services, so that we can continuously improve them, by personalizing content and offers to you, based on your preferences and interests.
What are the types of cookies??
Depending on how long they are stored on your device, cookies are categorized into "permanent" and "temporary" ("sessions") cookies.
"Persistent" cookies are stored on your computer or mobile device for a long period of time, which can be years;
"Temporary" (the "sessions") cookies are placed temporarily, when you visit our websites, but the same are not permanently stored on your device and are deleted, when your session ends, for example by closing the page.
Depending on its functions, cookies can broadly be categorized into four different types:
“strictly necessary cookies” („strictly necessary cookies”);
“functional cookies” („functionality cookies”);
“performance cookies” („performance cookies”);
"advertising cookies" („advertising cookies”).
“Strictly Necessary Cookies” („strictly necessary cookies”)
These cookies are strictly necessary, so that our websites can perform their functions. We use them for example, to identify our users, when they use our websites, so that we can provide our services or so that we can perform and maintain the security of our services. These cookies do not collect information about you, which may be used for marketing or advertising.
Your consent to the use of these cookies is implied by the mere use of our sites, therefore you cannot refuse their use.
“Functional cookies” („functionality cookies”)
Through these cookies, the various functionalities of our sites are implemented. They allow us to remember your preferences, such as font size and other personal settings of yours, saving you the time and effort of specifying a username every time, when you visit our site or to view your preferred content.
“Performance Cookies” („performance cookies”)
The information, saved by “performance cookies”, helps us understand how you use our websites, to remember and check the history of your previous visits, what you watched or bookmarked or how you found us.
"Advertising Cookies" („advertising cookies”).
Our goal is to provide our website visitors with information, which is most suitable for them.
What types of cookies we use and for what purposes?
When you visit our websites, you can determine the presence of different types of cookies, which are generated. We may use all four described types of cookies.
Our websites use cookies for the following purposes:
User identification for secure access;
Remembering the information, filled in by you in different pages, when you pay or place orders, so you don't have to fill in your details repeatedly;
Save preferred settings such as language, location, number of search results, to be visualized etc.;
Save settings for optimal viewing, such as buffer size and your screen resolution parameters;
Reading your browser settings in order to optimally visualize our website on your device screen;
Smooth loading of the website and maintaining constant access to it;
Offering the option to save your account login details, so you don't have to enter them every time;
Track the number of users, visiting our web pages;
Time tracking, spent by each visitor browsing our web pages;
Establishing the sequence, in which visitors visit the various pages on our website;
Optimization of our websites.
How to manage cookies?
You can control and/or delete cookies, depending on your desire. You can delete all cookies installed on your computer, as well as setting most browsers like this, to prevent them from being installed on your computer. In case, that you do this, you may need to make changes to some preference settings each time, when you visit our websites, and some of the services and features of our websites may not work.
How to delete all cookies from a browser (information about the most popular browsers is shown):
Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=bg
Firefox: https://support.mozilla.org/bg/kb/delete-cookies-remove-info-websites-stored
Internet Explorer: https://support.microsoft.com/bg-bg/help/278835/how-to-delete-cookie-files-in-internet-explorer
Safari for PC: https://support.apple.com/kb/ph21411?locale=bg_BG
Safari for tablet and phone: https://support.apple.com/bg-bg/HT201265
Here you can check what cookies you have saved by the most used providers of personalized ads and manage your choices:
http://optout.networkadvertising.org/?c=1#!/
Conclusion
This policy is current as of date 25.05.2018 Mr.
"E-LOGISTICS" EOOD reserves the right to change and/or supplement this Policy at any time. Changes take effect immediately after they are published on the website, unless otherwise provided in the updated version of the Policy. The policy can be updated at any time without special notification to the users of the website.